Kitchen Shift Leader

Posted 4 months ago

Job Summary: COOK! And oversee daily operations during assigned shifts, ensuring high-quality customer experience and food, efficiency, and a clean, safe work environment. Must act as a leader for the team with positive attitude, and ensure compliance with company standards and expectations

Key Responsibilities

  • Team Supervision: Lead, train, and motivate crew members during shifts, assigning tasks and ensuring teamwork to get everything done
  • Customer Service: Address customer inquirires, resolve complaints, ensure positive pick-up experience, receive catering and corporate delivery orders
  • Operations: Oversee food preparation, ensure adherence to recipes, and maintain high quality standards
  • Cash Handling: Manage cash registers, process payments, and balance cash drawers at the end of shifts
  • Health & Safety: Enforce food safety, sanitation, and workplace safety regulations (like proper food handling and cleaning schedules)
  • Shift Coordination: Open or close the restaurant, including setting up equipment, securing the premises, and completing shift reports
  • Problem Solving: Handle operational issues, such as equipment malfunctions or staffing shortages, and escalate as needed
  • Order Management: Monitor and expedite orders, ensuring timely pickup or delivery

Qualifications

  • Experience: 1-2 years in a fast-paced restaurant environment, preferably with supervisory or leadership experience. Pizza’s great, but not required
  • Skills: Strong communication, leadership, and time-management skills; ability to multitask and work under pressure
  • Knowledge: Familiarity with food safety standards and basic restaurant operations
  • Education: High school diploma or equivalent
  • Physical Requirements: Ability to stand for long periods, lift up to 50 lbs, and work in a fast-paced environment
  • Availability: Fridays and Saturdays required, and must be able to close the kitchen. We are closed on Sundays!

Work Environment: Fast-paced, team-oriented setting with frequent interaction with customers and staff due to being carryout only. Exposure to heat and cleaning chemicals.

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